Digital assistant for foreigners in Poland
Understand the document — and know exactly what to do next
PollexBot helps foreigners in Poland understand letters and documents from Polish authorities, turns complex wording into a clear action plan, reminds you about important deadlines and keeps the full case history in one place.
When professional help is needed, you can hand over a fully prepared case to a specialist — together with the documents, questions and completed steps.
No complex language • A clear action plan • Deadlines under control
The service uses artificial intelligence. Answers are informational and may contain errors.
PollexBot AI assistant
🧾 Analyse a letter or document
🧾 Document check
I will help recognise and translate the text, explain its meaning, identify deadlines and prepare an action plan.
Your plan: Premium. Checks remaining: 15 of 15.
Photos, JPEG, PNG, WEBP and PDF files up to 20 MB are supported. If there are several pages, upload them in order.
A Polish official letter should not be a puzzle
Complex language, unclear requirements, scattered information and the risk of missing a deadline make ordinary matters difficult.
- Complex official language
- Unclear requirements
- Important deadlines
- No document checklist
- Information across many websites
- Finding the right specialist
How document analysis works
One case — documents, questions, deadlines and history in one place.
The system recognises and analyses the text
PollexBot explains the content in plain language
A task list and important deadlines are created
The document is saved as a separate case
If needed, hand the case to a selected specialist
Send only the data needed for the analysis. If possible, redact information that is not necessary to resolve the matter. OCR and AI analysis may contain errors.
Everything your case needs
Explaining letters and documents
Text recognition, sender, case number, key dates, possible deadlines and next steps.
Case management
History, tasks, deadlines, reminders, documents and questions in one context.
Document generator
Draft applications, appeals, requests, explanations, powers of attorney and replies — always subject to review.
Questions to PollexBot
Ask questions in the context of a specific case without uploading documents again.
Handover to a specialist
After separate confirmation, you select the data and documents. The recipient’s status and qualifications are displayed separately.
Deadlines and reminders
Upcoming actions and alerts. Verify every AI-detected deadline against the original and an official source.
Help with everyday matters in Poland
- Documents and legalisation
- Residence card
- PESEL, visas and citizenship
- Work and employee rights
- Contracts
- Housing and rent
- NFZ, POZ, NPL and SOR
- PIT, ZUS and JDG
- Banks and BLIK
- Education and document recognition
- Finding institutions
- Checking an employer or company
- Fraud warnings
- City services
Legal, tax, medical and financial information is general. Before making an important decision, verify it with an official source or the appropriate professional.
PollexBot for companies and HR teams
- Support for international employees
- Document guidance
- HR dashboard, tasks and deadlines
- Structured employee requests
- Escalation of complex questions to specialists
Control, transparency and sensible data protection
You choose what is shared with a specialist
Your case history remains in your account
You can request data deletion
Technical safeguards are applied
Important information is verified at source
AI is always clearly identified
We do not sell personal data to advertisers
PollexBot plans
Gross prices in PLN from the bot’s current pricing matrix.
For individuals
Free
0 PLN / mo.gross
- Document type identification
- Required document checklist
- FAQ: 50+ questions
- AI assistant: 5 requests a day
- Notifications: 1 document
Standard
29 PLN / mo.gross
- Document type identification
- Required document checklist
- FAQ: 50+ questions
- AI assistant: 30 requests a day
- Extended notifications
- Form templates
- Case status tracking
- OCR analysis
- No advertising
Premium
49 PLN / mo.gross
- Document type identification
- Required document checklist
- FAQ: 50+ questions
- AI assistant: 100 requests a day
- Notifications for all documents
- Form completion: 2 per month
- Track up to 3 cases
- Higher OCR limit
- 20% partner discount
- No advertising
One-off services
PDF application completion49 PLN
Completion and AI review79 PLN
OCR and AI document analysis29 PLN
Complete document package149 PLN
Consultation with a lawyerfrom 99+ PLN
For companies and HR teams
HR Basic
299 PLN / mo.gross
- Up to 10 employees
- 1 user
- 14-day trial
- Employee register
- Document monitoring
- Push notifications
- 10 documents a month
HR Pro
799 PLN / mo.gross
- Up to 50 employees
- Up to 5 users
- 14-day trial
- Employee register
- Document monitoring
- Push notifications
- Unlimited documents
- Web dashboard
- Bulk Excel import
- Basic PIP audit
- Basic API
Enterprise
1999 PLN / mo.gross
- Unlimited employees
- Unlimited users
- 30-day trial
- Employee register
- Document monitoring
- Push notifications
- Unlimited documents
- Web dashboard
- Bulk Excel import
- Full PIP audit
- Full API
- 99.9% SLA
- Dedicated manager
For partners
Marketplace listing199 PLN / mo.
Featured listing499 PLN / mo.
White Label bot2499 PLN / mo.
Referral commission15–25%
Detailed service, payment and cancellation terms are shown in the bot before an order is placed.
Open PollexBot in TelegramFrequently asked questions
Is PollexBot a law firm?
No. PollexBot is neither a law firm nor a public authority.
Are PollexBot answers legal advice?
No. They are informational and require verification.
What documents can I send?
Letters, decisions, PDF files and readable photographs needed to analyse a case. Send only necessary data.
Does PollexBot guarantee the outcome of a case?
No. The outcome depends on the circumstances and the competent authority’s decision.
How does handover to a specialist work?
Before handover, you will see the recipient, qualifications, files, purpose and access period, and then confirm your choice separately.
Who can see my documents?
Authorised system providers and the specialist you select, only to the extent needed to provide the service. See the Privacy Policy for details.
How long are documents stored?
For the period stated in the Privacy Policy and service settings, depending on the purpose and legal basis.
How can I delete my data?
Submit a request through your account or to the RODO email address shown in the Privacy Policy.
Does PollexBot use artificial intelligence?
Yes. Answers are generated automatically and may be incomplete or incorrect.
Can I use the bot in another language?
Yes. Polish, Russian, Ukrainian, Belarusian and English versions are available.
What should I do in an emergency?
If there is an immediate threat to life or health, call 112.
How can I make a complaint?
Use the contact details and procedure on the Complaints page.
AI information
PollexBot uses an artificial intelligence system to analyse content and generate answers. Answers are created automatically, may be incomplete or incorrect, and must be verified before an important decision.
PollexBot uses an artificial intelligence system to analyse content and generate answers. Answers are created automatically, may be incomplete or incorrect, and must be verified before an important decision.
Have a letter and do not know what to do next?
Send the document to PollexBot, understand what it means and organise your next steps.
Analyse a document